Refumbus logoRefumbus
← Back to workflows marketplace
Shopify Workflow

Shopify Support Autopilot

AI concierge that resolves 70% of support tickets using storefront, subscription, and logistics context

AISupportZendesk

What this workflow delivers

Pair Shopify order history with Zendesk macros and Recharge subscriptions to deploy an intent-aware support copilot. The template triages, drafts responses, and escalates high-risk cases with full context.

Included playbooks

  • Intent classification and macro orchestration
  • Knowledge grounding pipeline for policy changes
  • VIP escalation routing with Slack alerts